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IT – Q-Port – Enrollment to Two-Factor Authentication (2FA) for Q-Port (21/17)

(May 19, 2017)

This IT-Notice is regarding the implementation of Two-Factor Authentication (2FA) for Q-Port. This will impact all Nasdaq Nordic and Nasdaq members currently using Nasdaq Clearing Workstation 2 (CW2). Information in this IT-Notice is directed to IT staff, administrators of the CW2 application and its replacement Q-Port as well as the end users.


What is 2FA?

A common user authentication method is the usage of username and password ("something you know"). Adding an additional authentication parameter, for example a code created by a device ("something you have"), creates an extra security layer. The combination of these two is called 2FA (two-factor authentication).

Q-Port will use the streamlined Nasdaq 2FA login technique as already implemented for CMS Web, TRACK and NFM. The 2FA technique chosen can be used with a smartphone, tablet, desktop computer or with a hardware token. Once a user has implemented 2FA (i.e. enrolled), the user will be authenticated with username, password and a one-time passcode generated by the SafeNet MobilePASS app/software or hardware during login.

2FA as described in this IT-Notice is only valid for the production environment and not test. It is only valid for Internet access and not through Extranet.


Implementation timeline

As previously communicated, Nasdaq is in a process of replacing CW2 with Q-Port during 2017.

The onboarding for Q-Port will start June 12th and during the period June 12th – October 27th both CW2 and Q-Port will run in parallel. After October 27th CW2 will be decommissioned.

In order to log in into Q-Port in production, 2FA must be used.



Before activating your Q-Port account, your IT department must have selected and prepared the authentication method that should be used.

Nasdaq offers several methods to generate the one-time passcode (token generated passcode) and it is the member’s IT department that selects one or several methods that the Q-Port user can use to log in.

The different methods are:

  • Smartphones/Tablets – Download the app SafeNet MobilePASS from your Apple App Store, Blackberry AppWorld or the Android Play Store
  • Desktop computers – Download the applicable SafeNet MobilePASS from SafeNet´s webpage. One version is for installation and one for download and execution directly (portable USB flash memory).
  • Hardware token - this can be provided by Member Services by request, at a certain cost

When your IT department has prepared how 2FA should be implemented and which method to generate the one-time passcode that should be used, the Q-Port users can start to access Q-Port for the first time.

The 2FA enrollment process is described as its whole in the “2FA User’s Guide for Q-Port” document which is available on our webpage.

How to enroll

Users that want access to Q-Port in production should send an email to Member Services at The users’ current CW2 UserID should be stated in the email.

NOTE! The user account must have a correct email address in Q-Port. If this is not the case, a correct one must be provided in the email to Member Services.

The user will be activated in Q-Port and an email is then generated by the Nasdaq 2FA system and sent to the user’s email address.

In this email, a personal link is provided and by clicking this, the enrollment process will start for this particular user. The enrollment process consists of a few steps and should be performed only once.

Once the enrollment is done, it is possible to log in to Q-Port.

For more information regarding the enrollment process, please see the “2FA User’s Guide for Q-Port” document available on our webpage.


Please visit our 2FA website for latest updates regarding 2FA.

Please visit our Q-Port website for latest updates regarding Q-Port.

For technical related questions, please contact Technical Support:  +46 8 405 6280

For Q-Port user or password questions, please contact Member Services:  +46 8 405 6660

For questions regarding this IT-Notice, please contact:


Best regards,

Technical Relations

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